All Features
📅
Appointments & Queue
Give every patient a smooth, predictable experience — from booking to check-out — with smart scheduling and live queue management.
Smart appointment scheduling
Set per-doctor availability windows for each weekday. ProClinik automatically validates that new appointments fall within those windows and flags any conflicts, so double-booking is impossible.
- ✓Per-doctor, per-weekday availability slots
- ✓Overlap detection with instant conflict alerts
- ✓Walk-in and pre-booked appointment types
- ✓Visual calendar with day and week views
Appointment statuses
Scheduled
Confirmed
Arrived
In Consultation
Completed
Live token-based queue
Every patient entering the clinic receives a queue token. Staff advance the queue in real time, and patients can see their estimated wait time, reducing walk-outs and front-desk chaos.
- ✓Sequential token numbers per doctor per day
- ✓One-click ‘Call next’ to advance the queue
- ✓Branch-scoped queue views for multi-location clinics
- ✓Walk-ins merge seamlessly into the live queue
Queue statuses
Waiting
Called
In Consultation
Completed
Skipped